The Premium Maintenance Plan for Heat Pump Homes

Heat pumps are different from traditional AC + furnace systems — they work year-round, in both heating and cooling modes. That means heat pumps need twice the maintenance of single-mode systems: spring service for cooling season, fall service for heating season.

Cool Season's Heat Pump Maintenance Plan is the only smart way to keep your heat pump running at peak efficiency, prevent breakdowns, lower your energy bills, and protect your investment. For just $229/year, plan members get two complete tune-ups per year, priority service, 15% off all repairs, and no overtime fees.

If you have a heat pump — or are thinking of getting one — this is the plan for you.

 Enroll today: (404) 416-6770

Why Heat Pumps Need Twice the Maintenance

A traditional AC + gas furnace setup has two separate systems — each used for one season at a time. A heat pump is one system that does both jobs, which means:

• It runs year-round (not just summer or winter)
• It uses 2-3x more operating hours than a single-mode system
• It has more moving parts (reversing valve, defrost cycle, auxiliary heat strips)
• Both heating and cooling modes need separate inspections
• Refrigerant flow direction changes based on mode — both directions need testing

Skipping a tune-up on a heat pump means letting the most-used HVAC system in your home run unchecked for a full year. That's why heat pump plans include 2 visits.

What's Included in Your Heat Pump Maintenance Plan

When you enroll, you get our most thorough heat pump service — twice every year:

✅ Spring Cooling-Mode Tune-Up Complete inspection and optimization for summer cooling performance. Scheduled March-May.

✅ Fall Heating-Mode Tune-Up Complete inspection and optimization for winter heating performance, including auxiliary heat strip testing. Scheduled September-November.

✅ Reversing Valve Testing The reversing valve is unique to heat pumps — it switches refrigerant flow between heating and cooling modes. We test it in both directions on every visit.

✅ Defrost Cycle Verification Heat pumps need to defrost periodically in winter. We verify proper defrost cycle operation — critical for cold-weather performance.

✅ Auxiliary Heat Strip Testing Backup electric heat for the coldest days. We verify proper amp draw and switch-over temperature.

✅ Refrigerant Charge Verification (Both Modes) Heat pump refrigerant charge is tested by superheat AND subcool — in both heating and cooling modes.

✅ Priority Service When your heat pump fails — summer heat OR winter cold — plan members go to the front of the line. Same-day service typical.

✅ 15% Off All Repairs Save 15% on every heat pump repair — parts and labor. Heat pumps have more components than AC-only systems, so this discount adds up fast.

✅ No Overtime Fees After-hours, weekend, and holiday service is at standard rates. No surprise charges.

✅ Free Service Call Diagnostics Diagnostic fee waived. You only pay for the actual repair.

✅ Manufacturer Warranty Compliance Annual maintenance is required by manufacturer warranties (Bryant, Carrier, Lennox, Trane, Mitsubishi, Daikin, etc.). Our documented service keeps your warranty valid.

✅ Written Health Reports (Twice Yearly) After every visit, you receive a clear report on your heat pump's condition.

✅ Automatic Scheduling Reminders We remind you when each tune-up is due. Two visits a year, fully managed.

✅ Transferable to New Owners Selling your home? The plan transfers — adding value to your sale.

Your Heat Pump Tune-Ups Include (Both Visits)

Spring Visit (Cooling Mode):

✅ Inspect and clean condenser coils ✅ Check refrigerant levels in cooling mode ✅ Test cooling-mode capacitors and contactors ✅ Inspect electrical connections ✅ Lubricate moving parts ✅ Clean evaporator coil ✅ Clear condensate drain line ✅ Test thermostat in cooling mode ✅ Inspect ductwork connections ✅ Replace standard 1-inch air filter ✅ Measure airflow and temperature drop ✅ Inspect blower motor and fan blades ✅ Test compressor amp draw (cooling mode) ✅ Test reversing valve (cooling position) ✅ Verify proper system pressures ✅ Inspect outdoor unit and disconnect

 Fall Visit (Heating Mode):

✅ Test heat pump in heating mode ✅ Verify reversing valve operation (heating position) ✅ Test defrost cycle (critical for winter performance) ✅ Inspect auxiliary heat strips and amp draw ✅ Verify auxiliary heat switch-over temperature ✅ Check refrigerant charge in heating mode ✅ Test thermostat in heating mode ✅ Inspect outdoor unit defrost sensor ✅ Verify proper temperature rise ✅ Test backup heat function ✅ Inspect heat strip wiring and breakers ✅ Test compressor in heating mode ✅ Verify proper crossover temperature ✅ Inspect electrical connections (winter prep) ✅ Replace 1-inch air filter ✅ Written report with both visits' findings

How Much Does the Heat Pump Maintenance Plan Cost?

Pay yearly or split into monthly payments — your choice.

Why a Heat Pump Plan Saves You Money

The Math Is Simple

A typical North Georgia homeowner with a heat pump system:

Total avoided cost (typical year): $400-$2,000 Plan cost: $229 ROI: 2x to 9x return — every year

Common Plan Member Scenarios

Scenario 1: Heat Pump Won't Heat in January

• Non-member: Diagnostic fee + 4-day wait + full repair price
• Plan member: Free diagnostic + same-day service + 15% off repair
• Member saves: $200-$500+

Scenario 2: Defrost Cycle Failure Caught in Fall Visit

• Non-member: Doesn't know — system ices over in first cold snap, emergency repair
• Plan member: Caught in fall visit, fixed before winter
• Member saves: $400-$800 emergency call + winter discomfort

Scenario 3: Auxiliary Heat Strip Failure

• Non-member: System works fine in fall, fails on coldest day of winter
• Plan member: Aux heat tested in fall, replaced before failure
• Member benefit: Reliable heat all winter

Scenario 4: Refrigerant Slow Leak

• Non-member: Efficiency drops over time, energy bills climb, eventually compressor fails ($1,500-$3,000)
• Plan member: Detected in spring tune-up, repaired before damage
• Member saves: $1,000-$2,500+

Why Cumming Homeowners Choose Our Heat Pump Plan

✅ Twice-Yearly Service — Heat pumps need it; we deliver it ✅ Heat Pump Specialists — Not all HVAC companies are equally skilled with heat pumps ✅ Defrost Cycle & Aux Heat Testing — Critical for winter performance ✅ NATE-Certified Technicians — The HVAC industry's gold standard ✅ Bryant/Carrier Factory Authorized — Maintains your manufacturer warranty ✅ Same-Day Priority Service — Year-round coverage ✅ All Heat Pump Brands Eligible — Bryant, Carrier, Lennox, Trane, Mitsubishi, Daikin, etc. ✅ Mini-Splits Welcome — Multi-zone and ductless heat pumps included ✅ No Pre-Inspection Required — Sign up today, regardless of age ✅ No Hidden Fees — Transparent pricing ✅ Written Reports Twice Yearly — Full system documentation ✅ Smart Reminder System — Never forget either visit ✅ Locally Owned & Operated — We're your neighbors ✅ 5-Star Rated — Trusted by hundreds of plan members

Should You Choose the Heat Pump Plan or a Different Plan?

We offer three maintenance plans — choose based on your home's HVAC setup:

Heat Pump Maintenance Plan (This Plan)

Best for: Homes with heat pump systems (single, dual-fuel, mini-split, multi-zone). Heat pumps work year-round and need 2 visits per year. Visits: 2 per year (spring + fall).

Cooling Maintenance Plan

Best for: Homes with AC + gas furnace where you want AC-focused annual maintenance. Visits: 1 per year (spring AC tune-up).

Heating Maintenance Plan

Best for: Homes with AC + gas furnace where you want furnace-focused annual maintenance with combustion safety check. Visits: 1 per year (fall furnace tune-up).

Have a dual-fuel system (heat pump + gas furnace)? This is the right plan for you — it covers both the heat pump AND includes furnace combustion analysis on the fall visit.

Service Areas — Heat Pump Maintenance Plan

We provide heat pump maintenance plans throughout North Georgia:

• Cumming, GA (Forsyth County)
• Alpharetta, GA
• Roswell, GA
• Milton, GA
• Johns Creek, GA
• Suwanee, Sandy Springs, Dawsonville, Buford, and surrounding North Atlanta areas

Heat Pump Brands We Service Under the Plan

We service every major heat pump brand:

Bryant & Carrier (Factory Authorized Dealer) Lennox, Trane, Rheem, Goodman, Amana, York, Daikin Mitsubishi & Daikin Mini-Splits (ductless heat pumps) American Standard, Heil, Tempstar, Day & Night, Ruud, and more

If you have a heat pump (including ductless mini-splits), we can service it under the plan.

Considering a New Heat Pump?

Heat pumps are now the smartest HVAC choice for North Georgia — and the Inflation Reduction Act offers up to $2,000 federal tax credit on qualifying systems. If you're replacing an old AC + furnace, ask us about heat pump installation — and we'll automatically include this maintenance plan in your installation package.

Frequently Asked Questions — Heat Pump Maintenance Plan

How much does the Heat Pump Maintenance Plan cost? $229/year for a single heat pump system (covers 2 visits per year). Multi-system homes start at $349/year. Pay annually or split into monthly payments.

Why does a heat pump need 2 visits per year? Because a heat pump is one system that does two jobs — heating AND cooling — and runs year-round. Each mode requires its own inspection. Skipping either visit means letting the most-used HVAC system in your home run unchecked for 6+ months.

What's included in the plan? 2 annual tune-ups (spring + fall), reversing valve testing, defrost cycle verification, auxiliary heat strip testing, refrigerant charge verification in both modes, priority service, 15% off repairs, no overtime fees, free diagnostics, automatic reminders, written reports, and manufacturer warranty compliance.

My heat pump is a mini-split — am I eligible? Yes. We service Mitsubishi, Daikin, LG, and other mini-split brands. Multi-head systems may have a small per-head charge ($50-$100 per additional indoor unit).

Will skipping maintenance void my heat pump warranty? Yes. Almost all manufacturer warranties (Bryant, Carrier, Lennox, Trane, Mitsubishi, Daikin, etc.) require documented annual maintenance by a licensed contractor. Our plan keeps your warranty valid.

What if my heat pump is older — am I still eligible? Yes. No pre-inspection required. All heat pump systems are eligible regardless of age, brand, or who installed it.

Does the plan include parts and refrigerant? The plan includes two annual tune-up services. If repairs are needed (parts, refrigerant, etc.), plan members get 15% off parts and labor.

Can I combine multiple heat pumps under one plan? Yes — multi-system homes get discounted plan pricing. A 2-heat pump home is $349/year (vs $229 × 2 = $458 separately).

Do you service dual-fuel systems (heat pump + gas furnace)? Yes. The Heat Pump Plan covers your heat pump in both seasons AND includes combustion analysis on the fall visit for the gas furnace backup. Dual-fuel coverage is built in.

How does priority service work? Plan members go to the front of the line in both peak summer and peak winter. While non-members may wait 2-5 days during emergencies, plan members typically get same-day service.

When are visits scheduled?

• Spring visit: March-May (before cooling season)
• Fall visit: September-November (before heating season)

We send reminders so you never miss a visit.

Why is the Heat Pump plan more expensive than Cooling or Heating plans? Because it includes 2 visits per year instead of 1. Heat pumps work in both seasons and need both inspections. The plan still saves you money vs paying for 2 separate tune-ups ($89-149 each = $178-298 just for tune-ups).

Does the plan transfer if I sell my home? Yes. The plan transfers to the new homeowner — adding value to your sale (especially appealing to buyers worried about heat pump complexity).

What if I'm thinking of installing a heat pump soon? We include this maintenance plan automatically with new heat pump installations. Plus you qualify for up to $2,000 federal tax credit on qualifying systems. Ask us about heat pump installation.

Enroll in the Heat Pump Maintenance Plan Today

Heat pumps work hard — twice as hard as a single-mode system. Protect your investment with the only plan designed specifically for heat pump homes.

Call: (404) 416-6770

$229/year • 2 tune-ups annually • Reversing valve & defrost testing • Aux heat verification • Priority service • 15% repair discount • No overtime fees • Manufacturer warranty maintained • All brands eligible (including mini-splits)